Customer story
What happens when the auditor asks for something you don't have.
That is the question that decides this purchase, and the only honest answer is to show one company going through it. Northwind Health Analytics went from 26% to 77% readiness in 120 days, lost three pieces of evidence to expiry along the way, and ran fieldwork with the assessor holding a login rather than a folder.
Northwind Health Analytics is the company inside our demo environment, not a named customer. The gaps it shows are real gaps the product surfaces. The company is not. When a customer agrees to be named, this section will tell their story instead, and say so.
Read the storyNorthwind Health Analytics · Healthcare SaaS · Demo environment
- Frameworks
- SOC 2 and HIPAA together
- Controls in scope
- 77 of 81
- Evidence on file
- 27 artifacts
- Audit
- SOC 2 Type 2, FY26 window
Surfaced before fieldwork
- A policy went past its review date
- Two vendors had no current SOC 2 report
- The penetration test was not re-run in time